Guyly App Privacy Policy



Last Updated: 08 March 2026

Purpose:

This Privacy Policy applies to the mobile application "Guyly".

This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. If you do not agree to this Privacy Policy, please do not use the Service.

The personal information collected by us is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

When you use our Service, we may collect certain information in order to provide, maintain, and improve the app.

Account Information

When creating an account, users may sign up using Google Sign-In or email authentication. We may collect the following information:

  • Name

  • Email address

  • Profile photo (if provided by Google)

  • User ID associated with your account

  • Authentication credentials (such as a password when using email login)

Authentication and account management are securely handled through Firebase Authentication and Google account services. 

Passwords are securely processed and stored using industry-standard encryption, and we do not have direct access to your password.


Profile Information

Users may voluntarily provide profile information such as:

  • Username

  • Profile photo

  • Bio or description

  • Other profile details

This information may be visible to other users within the app.


Community and Sensitive Information

Our Service is designed to support members of the LGBTQ community. Users may choose to share profile information such as gender identity, sexual orientation, or other personal details.

Providing this information is completely voluntary, and users have control over what information they choose to display on their profiles.

We encourage users to share information responsibly and understand that profile information may be visible to other users of the Service.

We encourage users not to share sensitive personal information publicly if they are concerned about privacy or safety.


Messages and User Content

Our Service allows users to communicate with other users through:

  • text messages

  • photos or images

  • profile content

Messages and media shared through the Service may be stored using secure cloud infrastructure powered by Firebase in order to deliver messaging functionality.

We do not actively monitor private messages between users, but we may review content if it is reported or required to enforce our community guidelines.

Users are responsible for the content they share within the Service.


App Permissions

Our application may request certain permissions on your device in order to provide its features and functionality. These permissions are only used for the purposes described below.

Internet Access
The app requires internet access to connect to our servers and enable features such as messaging, profile updates, and communication between users.

Camera
Camera permission may be used when users choose to take a photo within the app for sending images in chat.

Photos and Media
The app allows users to select photos from their device when they choose to upload or share images (such as profile pictures or chat images). The app only accesses photos that the user explicitly selects.

Notifications
Notification permission may be used to send alerts about new messages, activity, or important updates related to your account.

These permissions are only used to support the functionality of the Service and are not used to access your data without your knowledge.


Log Data

Whenever you use our Service, in case of an error in the app we collect data and information through third-party products.

This log data may include:

  • device type

  • device ID

  • IP address

  • operating system version

  • app configuration

  • time and date of usage

  • diagnostic data

Crash reporting and diagnostics may be handled through Firebase Crashlytics.

How We Use Your Information

We use the collected information to:

  • Provide and maintain the Service

  • Enable messaging and user interaction

  • Improve app performance and reliability

  • Detect and prevent abuse or misuse

  • Respond to user reports and safety concerns

  • Monitor app stability and fix technical issues

We do not sell or rent your personal information to third parties.


Third-Party Services

Our application uses trusted third-party services to operate.

These services may collect information used to identify you.

Examples include services provided by:

You may review their privacy policies for more information about how they handle data.


User Safety Features

To help maintain a safe community, the app provides safety tools such as:

  • Report user

  • Block user

When a user is reported, we may review relevant information (such as profile details or messages involved in the report) to investigate violations of our community guidelines.


Account Deletion

Users may delete their account directly within the app.

When an account is deleted:

  • profile information may be removed

  • access to the account is permanently revoked

  • associated data may be deleted or anonymized from our systems within a reasonable time. Sometimes it may take up to 30 days to fully delete and remove all of your data.

If you need help deleting your data, you may contact us.


Data Retention

We retain personal information only as long as necessary to:

  • provide the Service

  • maintain security

  • comply with legal obligations

Data may be deleted when it is no longer required.

Security:

The security of your personal information is important to us. We strive to use commercially acceptable means to protect your data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy:

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will take steps to delete it.

Parents or guardians who believe that a child has provided personal data should contact us.

Links to Other Websites:

Our Service may contain links to third-party websites or services.

We have no control over the content, privacy policies, or practices of any third-party websites and assume no responsibility for them.

Users are advised to review the privacy policies of any external websites they visit.

Changes to this Privacy Policy:

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:

If you need help or have any questions, please contact our support team at:
duguappstudio@gmail.com